Postgraduate Diploma in Hospitality Management
Programme Description
The aim of the qualification is to provide students with an academic learning opportunity to enter the hospitality industry at a higher management level, able to utilise and apply critical thinking skills and problem-solving techniques. The programme combines theory and practice to give students the chance to apply their knowledge, making use of case studies, practical engagement and site visits. Critical soft skills are embedded in the coursework. The programme also paves the way for students to develop an analytical mindset that will be crucial for managers and leaders in the field.
Upon completion of this qualification, graduates will be able to
- Reflect and review theoretical concepts/frameworks used in strategy formulation at the corporate, business, and functional levels in the hospitality sub-sector.
- Critically evaluate and explain internal and external sources to identify business opportunities in the hospitality sub-sector.
- Critically analyse the influence of the business environment (Micro-environment Market environment and Macro-environment) on hospitality establishments.
- Critically apply theoretical knowledge of the value chain in the hospitality sub-sector or hospitality value chain.
- Critically apply theoretical concepts/frameworks (such as the Technology Acceptance Model-TAM; Theory of Reasoned Action -TRA) to explain the acceptance of innovation in the hospitality sub-sector.
- Rigorously synthesize the concept of the digital economy in the hospitality sub-sector.
- Critically apply theoretical models (such as the Disruptive Innovation Theory) to explain the impacts of the digital economy on incumbent firms in the hospitality sub-sector.
- Critically apply theoretical knowledge to measure service quality in the hospitality sub-sector.
- Critically review the SERVQUAL, DINESERV and LODGESERV models as service quality measurement instruments in the hospitality sub-sector.
- Engage in scientific social research by demonstrating the ability to conceptualise, justify and delineate a viable research topic in hospitality
- Incorporate and reflect on theories in conjunction with creative thinking to formulate and set up s preliminary research idea and research problem,
- Rigorously prepare a research project using academic, professional or occupational ideas and texts effectively.
Admission Requirements
- An Advanced Diploma in Hospitality Management, or a Bachelor's Degree in Hospitality Management, or a Baccalaureus Technologiae: Hospitality Management, or an equivalent qualification in the cognate field at NQF Level 7, with relevant instructional offerings.
- A 60% average score by the student in the preceding qualification.
Career Opportunities
Graduates are equipped for high-level management careers as hotel manager, front-office manager, banqueting manager, food and beverage manager, housekeeping manager, events manager, guesthouse manager, restaurateur, chef, caterer, entrepreneur, hospitality teacher and many more.
Duration
1 years (Full time)
Credits
120
Curriculum Structure
| MODULE NAME |
CODE |
CREDITS |
SEMESTER |
PRE-REQUISITES |
| Hospitality Strategic Management 5A |
HOM 501 |
15 |
1 |
Hospitality Management 4A |
| Advanced Research Methodology |
ARMY 501 |
15 |
1 |
Research Methodology 4A |
| Accommodation Management 5A |
ACM 501 |
15 |
1 |
Accommodation Management 3 |
| Food and Beverage Management 5A |
FBS 501 |
15 |
1 |
Food and Beverage Studies/Event Management 3 |
| |
|
|
|
|
| Hospitality Strategic Management 5A |
HOM 502 |
15 |
2 |
Hospitality Management 4B |
| Advanced Research Methodology |
ARMY 502 |
15 |
2 |
Research Methodology 4B |
| Accommodation Management 5A |
ACM 502 |
15 |
2 |
Accommodation Management 3 |
| Food and Beverage Management 5A |
FBS 502 |
15 |
2 |
Food and Beverage Studies/Event Management 3 |
| Total credits |
|
120 |
|
|
Tuition Fee Structure:
| Postgraduate Diploma in Hospitality Management |
| Year |
Amount |
| 2022 |
To be updated |